3 Ways to Use AI to Improve Your Customer Service (Without Losing the Human Touch)
When small business owners hear the phrase “AI customer service,” they usually picture the same thing. A frustrating, robotic chatbot that refuses […]
Why You Should Consider “Lumpy Mail” for Your Next Marketing Campaign
If you run a B2B (business-to-business) company, or if you sell high-value services to local homeowners, you know how hard it is […]
How to Choose the Right Typography for Your Small Business
When small business owners think about branding, they usually focus on two things: the logo and the colours. But there is a […]
The “Mid-Year SEO Audit”: 3 Things to Check This July
July marks the halfway point of the year. It is the perfect time to pause, look at your website’s performance, and make […]
Why Your Website Speed Matters More in the Summer
When we talk about website speed, we usually talk about Google rankings or general user frustration. But in the middle of summer, […]
How to Write a Flyer That People Actually Read
Most flyers end up in the recycling bin within seconds of being picked up. Not because print marketing does not work, but […]
How to Boost Your Local SEO This Summer (While Your Competitors Are on Holiday)
Summer is a strange time for local search. Depending on your industry, search volumes for your services might skyrocket (think “air conditioning […]
The Small Business Owner’s Guide to ChatGPT: What It Is, What It Can Do, and Where to Start
If you have heard the name “ChatGPT” but are not entirely sure what it is, what it actually does, or whether it […]
Why Your Business Card Still Matters in 2026
In a world of LinkedIn profiles, digital portfolios, and QR codes, it is tempting to think the humble business card has had […]
Is Your Website Ready for the Summer Rush or Slowdown?
As June arrives and the weather starts to improve across the UK, small businesses typically experience one of two things: a massive […]