Pay Monthly AI Customer Engagement

Starting from just £69.99 a month

Staying in touch with customers takes time, and it is easy for opportunities to be missed. Our AI Customer Engagement service uses automated, intelligent communication to help you follow up leads, re-engage past customers, and stay connected without adding to your workload.

Our AI Engagement Packages

Our AI engagement packages are designed to help you stay connected with customers without adding to your workload. Each package focuses on improving communication, saving time, and supporting better customer relationships.

Starter Engagement

£69.99

/ month

+ VAT

  • 1 automated or manual communication each month

  • Automated Lead Follow-Ups

  • Re-Engaging Old or Lost Leads

  • Customer Newsletters

  • Review Requests

  • Customer Check-Ins

  • Lead and Customer Segmentation

  • Scheduled and Trigger-Based Communication

  • Analytics and Performance Tracking

Pro Engagement

£129.99

/ month

+ VAT

  • 3 automated or manual communication each month

  • Automated Lead Follow-Ups

  • Re-Engaging Old or Lost Leads

  • Customer Newsletters

  • Review Requests

  • Customer Check-Ins

  • Lead and Customer Segmentation

  • Scheduled and Trigger-Based Communication

  • Analytics and Performance Tracking

Expert Engagement

£199.99

/ month

+ VAT

  • 5 automated or manual communication each month

  • Automated Lead Follow-Ups

  • Re-Engaging Old or Lost Leads

  • Customer Newsletters

  • Review Requests

  • Customer Check-Ins

  • Lead and Customer Segmentation

  • Scheduled and Trigger-Based Communication

  • Analytics and Performance Tracking

Automate Your Customers Journey

AI Customer Engagement uses automation to handle routine communication on your behalf. From following up new enquiries to reconnecting with past leads or requesting reviews, AI helps your business stay responsive, consistent, and professional at all times.

Automated Communications
Automated messages can be used for follow-ups and lead engagement, while scheduled messages such as newsletters give you full control over when and what is sent.
Automated Follow-Ups
New enquiries can receive timely, professional follow-up messages, helping you respond quickly and improve conversion rates.
Re-Engaging Leads
AI can reconnect with leads that did not convert, helping you reopen conversations and recover missed opportunities.
Customer Newsletters
Send automated monthly newsletters to keep customers informed, share updates, and stay top of mind without manual effort.
Review Requests
AI can reach out to existing customers to request reviews at the right time, helping you build trust and credibility online.
Customer Check-Ins

Automated messages can be sent to existing customers to maintain relationships and encourage repeat business.

Lead Segmentation
Contacts can be grouped based on behaviour, status, or history, allowing messages to be more relevant and effective.
Trigger-Based Communication
Messages can be sent based on actions, timeframes, or triggers, such as a new enquiry or completed job.
Analytics and Tracking
Track engagement, responses, and effectiveness so you can see how AI is supporting your business.

Our Process

We follow a clear, structured process to make sure your website is built around your business, your customers, and your goals. You are kept informed at every stage, and nothing moves forward without your input.
1

Discovery Call

We start by understanding your business, your customers, and where communication can be improved. Together, we decide how AI can best support your goals.

Strategy and Message Design

We plan the communication flows and write messages that reflect your brand and tone of voice. Everything is designed to feel helpful and natural.
2

AI Setup and Integration

3
We set up the AI systems and integrate them with your website, contact forms, or customer lists as needed.

Testing and Refinement

4
All workflows are tested to ensure messages are sent correctly and at the right time. Adjustments are made to improve effectiveness.
4

Launch and Ongoing Support

5
Once live, we monitor performance and refine messaging over time to improve engagement and results.

Frequently Asked Questions

Still have questions?

Can’t find the answer to your question? Send us an email and we’ll get back to you as soon as possible!
Is AI Customer Engagement suitable for my business?
Yes. AI Customer Engagement works well for businesses that handle enquiries, repeat customers, or ongoing communication.

Ready to Grow Your Business?

Book a free consultation to discuss your goals and see how the right website, marketing, and automation can help you attract more customers.

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Gareth Watkins profile picture
Gareth Watkins
40 days ago
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+1
Amazing ⭐⭐⭐⭐⭐ service from Taylor, Henry & Team. I was a bit worried with my previous website company as they seemed to do whatever they liked and didn't take on our advice. We then had a long 11 week dry spell of leads from the website which made me very concerned. Taylor advised me that we were paying around x 3 the going rate for our website, and helped me understand lots of the technical information as to why our leads had been dropping. Taylor was able to help me leave my current contact and start a new agreement with Dead on Digital. Unexpectedly this lead to my current website provider cancelling our website in 2 days time. My old provider then put our domain directing to a competitors site!!! Dead on Digital where able to rectify this in hours with a professional looking landing page. Taylor and team worked around the clock (literally all weekend) to ensure minimal downtime. My previous company I waited 1 month for an awful website, Dead on Digital took less than a week to build a vastly superiors site -- and for 1/3 the price! Dead on Digital also helped us with SEO, website marketing and social media. We previously were wasting a considerable amount of money on Google Ads. I am very grateful that the team took the time to answer all of my questions. I would highly recommend dead on digital to all.
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Kevin Josey profile picture
Kevin Josey
66 days ago
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+1
It was great to meet up again with Henry, director of Dead On Digital today, a very successful meeting which included an update plan for the Ash United Football Club website and match day programme, we look forward to moving the club forward with the of the field back up and support from Henry and his excellent team at Dead On Digital.
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Jo Crawley profile picture
Jo Crawley
73 days ago
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Dead on Digital have been great to work with. They have created a website that is just what I was looking for. Great communication and fast set up of my website. I also have the peace of mind that any tweaks I require as my business develops will be dealt with quickly. Thanks for a great service. Update- I have had my website for 7 months now and recently required quite a few website changes due to my business developing. All the staff have been very helpful, and updates have been done promptly, all included in the ongoing monthly fee. This offers peace of mind for new businesses who may need their website to evolve as they grow. Thank you!
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Elliot Crego profile picture
Elliot Crego
113 days ago
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Just a quick note to say a huge “ THANK YOU “ Chloe , George and all the team. I was recommended to Dead On Digital and thank goodness I was . The support from you and your team is excellent and it’s commitment along with communication, patience , understanding and ultimately delivery has set bar even higher. Regards one happy client
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Faith Scott-Vokes profile picture
Faith Scott-Vokes
204 days ago
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Dead on Digital transformed my vision into a clear, confident online presence through my new website. Strategic thinking, quality execution, and great value. A huge thank you to Henry, Taylor and Chloe
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Chris Berio profile picture
Chris Berio
205 days ago
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I honestly can’t speak highly enough of Dead On Digital. They handle our website hosting, website design, and the management of our social media channels for Quantum Decorating Services, and the level of service has been outstanding from day one. What really impressed me was the speed and professionalism they showed during the transfer from our previous marketing company. It could have been a stressful process, but the team at Dead On Digital made it seamless. Everything was handled swiftly, clearly, and with complete confidence, which gave me real peace of mind. Since then, they’ve been incredibly attentive to our needs. Our website and social media presence feel completely aligned with how I want Quantum Decorating Services to appear: professional, modern, high-quality, and trustworthy. Everything is tailor-made to reflect our brand properly. On top of that, they are very reasonably priced. For the level of service, attention, and results we receive, I’m genuinely very happy with what we pay. I would have absolutely no hesitation in recommending Dead On Digital to any business looking for reliable, responsive, and professional digital marketing support. Chris Berio Director Quantum Decorating Services Ltd
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Dean simpson profile picture
Dean simpson
258 days ago
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Henry redesigned and created our website to make the site become professional and easy to use. Highly recommend.
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Nadine Tanner profile picture
Nadine Tanner
276 days ago
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Wonderful service. I'm so pleased with the outcome. Taylor was my main point of contact, always courteous and polite and he always responded to queries timeously.
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Steve Rolph profile picture
Steve Rolph
308 days ago
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Taylor and the dead on digital team have created a fantastic looking website for my business. From the first phone conversation to final product everything was handled with ease and professionalism. I could not rate these guys higher, everything was explained to me in a way that I understood and they have created a very affordable payment system with a range of payment plans. 10/10 with thanks. Steve
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Jake Elton profile picture
Jake Elton
323 days ago
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Can't praise all the team at Dead on Digital highly enough! I was looking for a company to take on my socials for a while and it wasn't until speaking to them, that I felt comfortable that I had found the right one. Taylor in particular has been brilliant. For somebody like myself with very little experience with social media, he has been extremely helpful and patient at every step of the process. Would highly recommend!